About
Our History
Core Values
Our Vision
We aim to expand our offerings and emerge as the foremost provider of back-office outsourcing support for home care agencies, setting the standard for excellence in the industry.
Our Mission
Our mission is to offer a cost-effective solution that streamlines back-office processes, reducing overhead expenses and freeing up owner and administrator time to focus on revenue-driven activities.
The A.B.C.D. Method – Anybody Can Do It
At P2 Support, we believe that well-structured, easy-to-follow Standard Operating Procedures (SOPs) are the foundation of a successful home care business. Too often, business owners struggle with complicated, inconsistent processes that slow down operations and create unnecessary stress. That’s why we developed the A.B.C.D. Method for our SOPs—Anybody Can Do It. Our philosophy is simple: if a process is clear enough for anyone to follow, it ensures consistency, efficiency, and scalability. With the A.B.C.D. Method, we break down complex tasks into step-by-step, user-friendly instructions that empower teams to operate with confidence and precision. Whether training new employees or streamlining daily workflows, our approach helps home care businesses run smoothly and grow with ease.
When I started Right Hand Senior Care in 2016, I didn't anticipate the operational challenges ahead—state audits, payroll issues, staffing shortages, and natural disasters, followed by the pandemic. Instead of being defeated, I restructured by hiring remote assistants for back-office support. This brought immediate relief and allowed me to focus on growth. As my virtual team expanded, operations became more efficient, and by 2021, Right Hand Senior Care was on the Inc. 5000 list of fastest-growing companies. Our specialized back-office system, now known as P2 Owner Support Services, became a powerful collective force. P2, short for People Squared, reflects how the right support can multiply a business's potential. Today, I manage my business remotely and offer P2’s services to help other home care businesses thrive by easing their administrative burden.
